Current Open Positions
BDC Representatives (Sales Support)
Toyota of Clermont currently seeks several goal-oriented individuals to join our Business Development Center. We are looking for qualified candidates who have call center or telemarketing experience. This opportunity involves all inbound sales calls and internet leads generated by our website.
Because our Business Development team adds such value to our overall mission of being the #1 dealership in Central Florida, we reward them in ways that allow their own passion and talent to determine their earning potential.
With the fundamental goal of transferring or setting an appointment for customers to visit our dealership, you will:
- Respond to internet leads and inquiries
- Conduct outbound calls to prospective customers
- Answer sales calls and inquiries and make follow-up calls to unsold customers
- Adhere to lead management plan guidelines
- Accurately record interactions with each prospective customer in our database
What it Takes:
Qualified applicants will be team players who display a controlled confidence and professionalism to both internal and external customers. Excellent phone/customer service skills are imperative.
Additional requirements include:
- 1-2 years customer service experience in an outbound calling environment
- Proficient with Windows and internet based programs
- Strong attention to detail and solid writing skills
- Ability to work in a retail/sales environment
- Bilingual candidates (Spanish), preferred
Apply Online
Product Sales Specialist (Sales Consultant)
Toyota of Clermont currently seeks several self-directed and goal-oriented individuals to join our Sales and Customer Service team. We’re looking for candidates who have sales, customer service, customer relations and/or telemarketing experience! The Product Sales Specialist will build relationships with customers while discovering their needs and concerns. They also demonstrate ability to work collaboratively in a team focused environment to ensure the ongoing growth of the business.
With the fundamental goal of providing excellent customer service, starting the sales process and building rapport with our customers, you will:
- Meet and greet customers
- Fact finding and information gathering
- Help customers find a vehicle based on wants and needs
- Present and demonstrate vehicle features to customer, to include test driving
- Achieve daily, weekly and/or monthly sales metrics
What it Takes:
Qualified applicants will be team players who display a controlled confidence and professionalism to both internal and external customers. Excellent phone/customer service skills are imperative.
Additional requirements include:
- 2 to 3 years customer service and/or sales experience in a high volume industry
- Outstanding written and verbal communication skills
- Customer focused
- Energetic
- Self-motivated
What we offer:
- $600/week salary
- Earning potential up to $80,000 annually
- No experience necessary (we provide paid training)
- 5 day work week
- Paid time off
- Competitive benefit package including Medical/Dental/Life insurance
- Employee discounts
- Career path and management program available
Apply Online
Sales Specialist
The Sales Specialist is responsible for producing additional revenue for the dealership by selling Finance and Insurance products to new and used car customers while achieving a high level of customer satisfaction.
Job Responsibilities:
- Sells financing and insurance to customers
- Responsible for the attainment and gross production of financial services’ goals and objectives
- Reviews customer credit applications
- Makes extended service contracts and other owner protection programs available to customers
- Assesses profitability to dealership
- Ensures necessary documentation for each deal is complete by utilizing a deal checklist
- Maintains customer satisfaction scores at or above company standards
- Works closely with Product Sales Specialists
- Ensures compliance with all laws and regulatory obligations relative to financial services and products
- Supports the dealership’s initiative in Safeguard and Transaction compliance programs
- Complies with all Safeguard and Transaction compliance rules and regulations
- Ensures that all organizational activities and operations are carried out in compliance with organizational guidelines and local, state, and federal regulations and laws governing business operations
- Reinforces company policies and adheres to company standards
- Encourages compliance with applicable laws and regulations
- Ensures adherence to F&I reporting requirements of company
- Attends weekly team member meetings
- Maintains effective employee relations
- Promotes and maintains good ESI
Requirements:
- 2-3 years customer service and/or sales experience in a high-volume industry (automotive experience required)
- Outstanding written and verbal communication skills
- General knowledge of automotive industry
- Customer-focused
- Energetic
- Self-motivated
- Ability to work evenings until 10 p.m./last deal
- Ability to work weekends as business needs dictate
- Must know how to work in a team environment
- Excellent communication skills
- All applicants must be authorized to work in the United States
- All applicants must perform duties and responsibilities in a safe manner
- All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, drug test, and valid driver license
Competencies:
- Self-starter driven to exceed personal and team goals
- Provides exceptional customer service to both internal and external customers
- Effectively communicate with fellow employees
- Superior organizational skills
- Ability to multi-task
- Analytical thinker able to identify problems and present solutions
What we offer:
- $692.30/week salary guaranteed
- Earning potential up to $150,000 annually
- 5-day work week
- Paid time off
- Competitive benefits package including Medical/Dental/Life insurance
- Employee discounts
- Career path and management program available
Apply Online
Finance Representative
The Finance Representative is responsible for producing additional revenue for the dealership by maintaining good working relationships with several finance sources, submitting accurate and timely paperwork according to the company’s policy and procedures while achieving a high level of customer satisfaction.
Job Responsibilities:
- Establish and maintain good working relationships with several finance sources, factory and otherwise
- Submit paperwork to and obtain approval from finance sources on all finance deals
- Work with Sales Specialists to secure a reasonable profit from every sale
- Handle all rate quotes
- Presents all legal and financial documents to customers
- Presents new vehicle to customers
- Check all paperwork for correct title, lien information, and taxes
- Establish and meet monthly objectives
- Responsible for verifying insurance with customers agents, obtain deposits, verify trade payoffs
- Ensure high quality through established sale practices
- Maintain high profitability of finance products in an ethical, legal and compliant manner
- Maintains high ethical standards in daily activities
- Review daily funding delays, complete bank stipulations in a timely manner ensuring expedited funding payments
- Provide exceptional sales process from the financing process
- Ensure paperwork is legal, compliant and complete without flaw
- Departs from traditional ways of doing things as appropriate to ensure maximum customer satisfaction and loyalty
- Works with all dealership employees to ensure customer loyalty
- Guarantees overall customer satisfaction
- Responsible for following online review acquisition process and maintaining the goals set by the department/dealership
- Responsible for vehicle delivery to each customer
Requirements:
- Bachelor’s degree or commensurate experience in Finance
- Knowledge of dealership finance and insurance procedures
- Outstanding written and verbal communication skills
- Ability to read and comprehend instructions and information
- Proficient in MS Office Suite
- Ability to work evenings until 10:00PM, including the last deal of the day
- Ability to work weekends as business needs dictate
- Professional and dedicated
- Must have impeccable follow-up abilities
- Must know how to work in a team environment
- Ability to present and sell our products to well-educated customer base
- Excellent Communication Skills
- All applicants must be authorized to work in the United States
- All applicants must perform duties and responsibilities in a safe manner
- All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, drug test, and valid driver license
Competencies:
- Goal-oriented individual, driven to exceed personal and team goals
- Exceptional communication and customer service skills exemplified to internal and external customers
- Effectively collaborate with fellow employees
Apply Online
Secondary Finance (F&I) Managers
The Automotive Secondary F&I (Finance and Insurance) Manager is responsible for producing additional revenue for the dealership by selling finance and insurance products to new and used car customers and achieving a high level of customer satisfaction.
Job Responsibilities:
- Sell financing and other finance and insurance products to customers
- Sell self-extended warranties and all other aftermarket items
- Establish and maintain good working relationships with several finance sources, factory and otherwise
- Submit paperwork to and obtain approval from finance sources on all finance deals
- Ensure that all required documentation is obtained and submitted to the financial sources so that the finance contract can be paid in a timely manner
- Work with Sales Managers to secure a reasonable profit from every sale
- Handle all rate quotations
- Check all paperwork for correct title, lien information, taxes, etc.
- Establish and meet monthly objectives
- Verify insurance with customer’s agents, obtain deposits, and verify trade payoffs
- Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor
Requirements:
- Degree or commensurate experience in Finance
- Knowledge of dealership finance and insurance procedures
- Outstanding written and verbal communication skills
- Minimum one year of experience as a secondary finance manager in a retail automotive dealership
- Must be computer-savvy
- Professional and dedicated with a winning attitude
- Excellent communication skills and superior customer service
- All applicants must be authorized to work in the United States
- All applicants must perform duties and responsibilities in a safe manner
- All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, drug test, and valid driver license
What we offer:
- $1,500/week salary guaranteed
- Earning potential up to $180,000 annually
- 5-day work week
- Paid time off
- Competitive benefits package with Medical/Dental/Life insurance
- Employee discounts
- Career path program available
Apply Online
Service Technicians
The Automotive Technician will work to properly diagnose, repair and maintain customer vehicles, while producing quality flat rate hours.
Job Responsibilities:
- Efficiently and accurately perform quality repair work in accordance with dealership’s and factory standards
- Complete system diagnostics and full automotive troubleshooting and testing
- Consistently perform quality Multi-Point Inspections, in order to recommend ethically needed repairs and maintenance items
- Building upon your knowledge of industry-standard tools and equipment
- Maintain an organized and neat shop area
- Road-test vehicle to ensure quality repair work was completed
- Proper preparation and completion of repair order documentation
- Comply with all company safety policies and procedures
- Communicate directly with service advisors regarding the status of the service work as well as the estimated time for completion so that customers can be informed
- Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology
Requirements:
- Previous experience as an automotive technician (or have completion of accredited automotive training program)
- Solid mechanical skills
- Valid FL driver’s license, clean driving record
- Must pass background check and drug screen
- Excellent customer service skills
- Professional appearance and work ethic
- Must provide own tools and tool box
- Maintain or obtain required Toyota and ASE Certifications
Apply Online
